Privacy Policy
- Local Plumbers You Can Count On
- Honest Service, Fair Prices
- Proudly Serving Mount Vernon and Beyond
Information We Collect
Personal Information
When you contact us, request a service, or ask for a quote, we may collect:
- Full name
- Email address
- Phone number
- Service address
- Service requests, preferences, or comments
Non-Personal Information
We may also collect non-identifiable information such as:
- Browser type and version
- Device type and operating system
- IP address
- Pages visited and time spent on our site
- Analytics via cookies or third-party tools to monitor website performance
How We Use Your Information
Your personal and non-personal data helps us to:
- Provide and improve our plumbing services
- Respond to inquiries, service requests, or emergencies
- Schedule and confirm appointments efficiently
- Send updates, promotions, or maintenance tips (only with your consent)
- Comply with applicable laws and maintain internal records
Text Messaging & SMS Compliance (Terms & Conditions)
All-Time Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.
Sharing Your Information
We value your privacy and do not sell, rent, or trade your personal information. We may share limited data with:
- Trusted third-party partners (website hosting, email services, analytics) to improve service performance
- Legal authorities if required by law or in response to valid legal requests
All partners and service providers are required to maintain strict confidentiality and safeguard your data.
Cookies and Tracking Technologies
Our website may use cookies and similar tools to:
- Improve website performance and navigation
- Personalize your browsing experience
- Analyze website usage for improvements
You can disable cookies in your browser, but some website features may not function properly.
Data Security
Your Privacy Rights
Depending on your location, you may have rights to:
- Access or update your personal information
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to certain data processing activities
- Request a copy of your stored information
To make a privacy request, contact us at:
Third-Party Links
Children’s Privacy
Changes to This Privacy Policy
Contact Us
For questions or privacy concerns, please reach out:
All-Time Plumbing
Email: office@all-timeplumbing.com
Phone: 360-707-9958
Address: 1621 Freeway Dr #203, Mount Vernon, WA 98273
Business Hours: Open 24 Hours
